Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Defining the Process Excellence Assets
This infographic defines APQC’s process excellence assets and knowledge, including a quick overview of each asset and a link to dive deeper.
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Infographics|
Connecting the Dots for APQC’s Process Excellence Assets
This infographic helps organizations understand how APQC’s process excellence assets and knowledge relate to each other and empower professionals.
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Webinars & Videos|
PCF Case Studies: How Organizations Use the Process Classification Framework
Countless organizations have adopted APQC's Process Classification Framework (PCF)® for benchmarking, content management, and process improvement. Learn about their stories…