Resource Library

Auditing the Smart Way: Combining Certification Standards with Process Frameworks

Organizations need a process framework for benchmarking, managing processes, and improving performance. Additionally, organizations need ways to align their process…

Delivering Knowledge at the Teachable Moment

Focus on the teachable moment and just-in-time learning continues to create a lot of convergence between KM and learning, given that many KM approaches also focus on on…

Data-Driven Culture: How to Nurture, Lead, and Sustain It

To become a data-driven organization, you need a data-driven culture. When your organizational culture prizes evidence-based decisions over hunches and subjective judgements,…

Seven Tenets of Process Management

Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…

Best Practices for Establishing a Project Management Office

A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…

Unparalleled Portfolio Management: Best-Practice Processes and Lessons Learned

Portfolio management is a means to apply a standardized process for improving value and project delivery. Though many organizations have a portfolio management process for…

COVID-19 Organizational Survival Guide

Along with the rising humanitarian toll, COVID-19 and its myriad impacts are undeniably going to shape businesses and economies around the world for years and even decades to…