Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Presentation Slides|
Mastering Change: KM Member Insights From a Seasoned Expert Presentation Slides
Change management remains a crucial skill set and organizational capability that knowledge management (KM) teams must focus on. Providing insight into this topic, Lisa…
-
Presentation Slides|
How Organizations Manage Change: Live Panel Session
Change management strategy is a key component of any organizational change initiative, whether related to organizational transformation, change in business strategy, large…
-
One thing is very clear: process management is more important than ever and its role and the people who work within it are evolving. But how do the people of process evolve…
-
Infographics|
Challenges Faced with Adopting a Process Framework
Although the benefits of process frameworks are numerous, they are not without their challenges. Most frameworks require some modifications to account for differences in…
-
Infographics|
How to Measure Change Management Success in Supply Chain
As supply chains continue to evolve to meet the needs of a post-pandemic world, processes and systems have to be transformed accordingly. Continued transformations have led…
-
Infographics|
Drive Engagement in Change in Supply Chain
Supply chain organizations are undergoing a digital transformation to keep pace with rapidly changing customer and business needs. Organizations must manage this change…
-
Infographics|
Drivers of Effective Change Management: Communications
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
-
Infographics|
Drivers of Effective Change Management: Engagement
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
-
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
-
Infographics|
Drivers of Effective Change Management: Role of Leadership
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
-
Infographics|
Drivers of Effective Change Management: Training
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
-
Change management strategy is a key component of any organizational change initiative. In recent years, the rate of change has increased and reached a critical point,…
-
Presentation Slides|
Making Change Management Better
Organizations and employees have been through a lot over the last couple of years with no real signs of slowing down. Employees are exhausted and the transformation and new…
-
Presentation Slides|
Driving Value Realization Through Post-Acquisition Integration
Since early 2021 mergers & acquisition deals have been on the rise. 2021 saw $5.1 trillion in M&A transactions. Though the price of these deals is also on the rise, the…
-
Infographics|
Organizations' Focus on Change Management
Change management is vital to helping transition employees, teams, and/or an entire organization to a desired future state. Effective change management helps proactively take…