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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics
Putting Process into Digital Transformations
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Infographics
Change Led by Leadership
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Infographics
Engaging Employees in Change: Are We Doing Enough?
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Infographics
Just the Facts: The Truth about Design Thinking
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Infographics
Factors to Consider for Breaking Down Silos for Operational Excellence
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Infographics
Organizational Improvements: Top 5 Benchmarking Challenges and Tips to Address Them
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Infographics
2016 Value of Benchmarking: Common Practices and Trends
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Podcasts
Dodging Icebergs: Why Organizational Agility Matters in 2016
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Podcasts
Assembling the Building Blocks of Cross-Functional Processes: Process and Performance Management Podcast
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
