Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Infographics|
Applying Governance and Roles to End-to-End Processes
As organizations increasingly structure their operations around end-to-end processes, the concept of global process owners (GPOs) has become key in managing business…
-
In this episode, APQC’s Madison Lundquist (Principal Research Lead, Process & Performance Management) interviews Travis Ellinger (Vice President of Advisory Services, MS…
-
Infographics|
Driving Effectiveness: Purpose and Value of BPM Programs
Business process management (BPM) teams are an invaluable resource for organizations. Whether they are focused on establishing a continuous improvement culture, executing…
-
Infographics|
Putting Process Frameworks to Work
A process framework is a tool organizations use to support their process and organizational improvement efforts. The most common reason that people use process frameworks is…
-
Infographics|
Challenges Faced with Adopting a Process Framework
Although the benefits of process frameworks are numerous, they are not without their challenges. Most frameworks require some modifications to account for differences in…
-
Infographics|
Using Process Frameworks: Comparative from 2019, 2021, 2023
Process frameworks help organizations on their process journeys. At their core they are a list of all the common processes organizations conduct and can be used for an array…
-
Podcasts|
What's The Process Classification Framework?
Process frameworks help organizations fast track their process work or create alignment between stakeholders, as well as create clarity and standardization In this podcast…