Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Applying Governance and Roles to End-to-End Processes
As organizations increasingly structure their operations around end-to-end processes, the concept of global process owners (GPOs) has become key in managing business…
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Infographics|
Seven Tenets of Process Management
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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Infographics|
Top 5 Benchmarking Challenges and Tips to Address Them
Benchmarking is an invaluable tool for organizations improving how they conduct business—it provides context on performance and helps pinpoint new practices. Throughout the…
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Data and Measures|
2021 PPM Priorities and Challenges: Manufacturing Sector
This manufacturing sector specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Services Sector
This services sector specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management, organizational…
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Data and Measures|
2021 PPM Priorities and Challenges: Services Industry
This services industry specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Government/Military Industry
This government/military industry specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Corporate Culture
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Role
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Organizational Size
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Infographics|
Re-Evaluating the Core: 2021 Process Management Challenges
In December of 2020, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. This infographic…
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In December of 2020, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. This infographic…
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Infographics|
Culture: The Secret to Effective Organizational Resilience
In December of 2020, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. This infographic…