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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Telecommunication Organization and Management Process Reset Filters

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Measure Spotlight Results

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Other cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue

Personnel cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $1,000 revenue

Time in weeks to complete projects that address an identified business exposure or opportunity (less than 20 percent of total annual revenue)

Time in weeks to complete projects that address an identified business exposure or opportunity (between 20 and 40 percent of total annual revenue)

Time in weeks to complete projects that address an identified business exposure or opportunity (between 40 and 60 percent of total annual revenue)
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