Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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Closing the Change Management Gap
At its core change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or…
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Managing Project Knowledge
To help project management teams and offices build the right KM capabilities, APQC conducted research in 2016-2017 exploring the intersection of knowledge and project…
Measure Spotlight Results
(1 - 5 of 213 Results)Total cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per process FTE
Level of FTE experience in years for the process group "manage business resiliency and risk"
Number of IT FTEs that perform the process group "manage business resiliency and risk" per $1 billion revenue
Other cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue
Outsourced cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue
