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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Resource Results

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    Managing Change

    Most improvements in organizations require some degree of change. Navigating new territory and supporting employees through the change takes planning and care. This…

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    Trends in Data and Analytics

    In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…