Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2017 Putting the PCF into Action
A process framework is a tool organizations use to support their process management efforts. The most common reason that people use process frameworks is to help them…
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2015 Putting the PCF into Action
In the first quarter of 2015, APQC surveyed 189 business excellence practitioners to understand why organizations and individuals use its Process Classification Framework ® …
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2014 BE Webinars
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Overviews from APQC's 2014 Process Conference
APQC hosted its Annual Process Conference on October 16-17, 2014, in Houston. This year’s event was titled Breaking Barriers to Change with Quality-Driven Processes. The…
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Presentations from APQC's 2014 Process Conference
APQC hosted its Annual Process Conference on October 16-17, 2014, in Houston. This year’s event was titled Breaking Barriers to Change with Quality-Driven Processes. The…
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Overviews from APQC's 2013 Process Conference
APQC’s Process Conference brings together leaders and practitioners who are leading process management efforts. This collection contains overviews of presentations from APQC…
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Presentations from APQC's 2013 Process Conference
APQC’s Process Conference brings together leaders and practitioners who are leading process management efforts. This collection contains presentations from APQC's 2013…
