
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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Integrating Functions for Operational Excellence
In many organizations employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what…
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Strategic Planning and Implementation Best Practices for Achieving Organizational Agility
Organizational agility is defined as the ability to identify opportunities and risk quickly and execute on the opportunities and risks that align with the organization’s…
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Overviews from APQC's 2015 Process Conference
APQC hosted its Annual Process Conference on October 29-30, 2015, in Houston. This year’s event—titled Accelerating Business Performance and Driving Customer Value…
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Presentations from APQC's 2015 Process Conference
APQC hosted its Annual Process Conference on October 29-30, 2015, in Houston. This year’s event—titled Accelerating Business Performance and Driving Customer Value…
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2015 Business Excellence Challenges and Priorities
In December of 2014 APQC surveyed over 300 business excellence practitioners to understand their common challenges and priorities for 2015. This collection looks at the top…