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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Excellence in Knowledge Management 2020
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Enterprise Content and Collaboration in the Cloud
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KM Conversations: KM for a Smarter, More Automated World
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KM Conversations: Engaging Employees in Virtual Collaboration
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Excellence in Knowledge Management 2019
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Knowledge Mapping in Action
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Knowledge Management Profiles by Industry: Professional Services
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Knowledge Management Profiles by Industry
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Knowledge Management Maturity Industry Reports
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Connecting People to Content
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Transferring and Applying Critical Knowledge
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Overviews from APQC's 2013 Knowledge Management Conference
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Gamification in Knowledge Management
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
