Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Collections
Excellence in Knowledge Management 2020
-
Collections
Enterprise Content and Collaboration in the Cloud
-
Collections
KM Conversations: KM for a Smarter, More Automated World
-
Collections
Excellence in Knowledge Management 2019
-
Collections
Putting Knowledge in the Flow of Work
-
Collections
Knowledge Mapping in Action
-
Collections
Knowledge Management Profiles by Industry
-
Collections
Knowledge Management Profiles by Industry: Finance, Insurance, and Business Services
-
Collections
Workplace Mentoring for Technical and Nontechnical Audiences
-
Collections
Retaining Today’s Knowledge for Tomorrow’s Work Force
-
Collections
Knowledge Management Maturity Industry Reports
-
Collections
Transferring and Applying Critical Knowledge
Featured Resources
Staff Selections
-
Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
-
Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
-
Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
-
Reports & White Papers
10 Steps to Get a KM Program Off the Ground
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
