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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

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Cost of goods sold as a percentage of revenue

Supply chain management costs as a percentage of revenue

Number of FTEs that perform the process "define logistics strategy" as a percentage of process group "manage logistics and warehousing" FTEs

Number of FTEs that perform the process "operate warehousing" as a percentage of process group "manage logistics and warehousing" FTEs

Number of FTEs that perform the process "plan and manage inbound material flow" as a percentage of process group "manage logistics and warehousing" FTEs
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