Resource Library

Human Capital Management Key Benchmarks: Consumer Products/Packaged Goods Industry

Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…

Tax and Treasury Key Benchmarks

Prepared using data from Open Standards Benchmarking® in Tax and Treasury, the articles in this collection highlight financial management tax and treasury key performance…

Accounts Payable Key Benchmarks

Prepared using data from APQC's Open Standards Benchmarking in accounts payable and expense reimbursement, this table highlights financial management key performance…

Internal Controls Key Benchmarks

Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Manage Internal Controls”…

Key Benchmarks at a Glance: Consumer Products/Packaged Goods Industry

This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…

Planning and Management Accounting Key Benchmarks

Prepared using data from APQC’s Open Standards Benchmarking in planning and management accounting, these documents highlight financial management planning and management…

Accounts Receivable Key Benchmarks

Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…

Supply Chain Planning Key Benchmarks

With metric data from APQC’s Open Standards Benchmarking in supply chain planning, this collection highlights articles with supply chain planning benchmarks for organizations…

Manufacturing Key Benchmarks

These manufacturing benchmarks were prepared using data from APQC’s Open Standards Benchmarking (OSB) in Manufacturing. This collection includes articles that provide median…

Procurement Key Benchmarks

Featuring data from APQC's Open Standards Benchmarking in Procurement, these articles highlight the median performance level on important procurement benchmarks for…

Logistics Key Benchmarks

APQC has chosen a set of key benchmarks that are important for organizations to monitor and benchmark with other organizations in their industry. Featuring data from APQC’s…

Product Development Key Benchmarks

This collection contains key benchmarks for product development across industries and within selected industries. 

Talent Acquisition Key Benchmarks

Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and…

General Accounting and Reporting Key Benchmarks

Prepared using data from APQC’s Open Standards Benchmarking® in general accounting and reporting, this collection features key performance indicators (KPIs) for general…

Contact Center Key Benchmarks

Gain insight into the efficiency and effectiveness of your organization’s contact center processes by benchmarking common business activities (Hierarchy ID: 6.2 in APQC’s…