Resource Library

Key Human Capital Management Benchmarks: Petroleum/Chemical Industry

Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…

Key Human Capital Benchmarks: Financial Services/Banking Industry

Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…

Key Human Capital Management Benchmarks: Government/Military Industry

Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…

Internal Controls Key Benchmarks

Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Manage Internal Controls”…

Accounts Receivable Key Benchmarks

Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…

Tax and Treasury Key Benchmarks

Prepared using data from Open Standards Benchmarking® in Tax and Treasury, the articles in this collection highlight financial management tax and treasury key performance…

Accounts Payable Key Benchmarks

Prepared using data from APQC's Open Standards Benchmarking in accounts payable and expense reimbursement, this table highlights financial management key performance…

Identifying Gaps in the Employee Experience

Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…

General Accounting and Reporting Key Benchmarks

Prepared using data from APQC’s Open Standards Benchmarking® in general accounting and reporting, this collection features key performance indicators (KPIs) for general…

APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions

This collection contains links to all the most recent versions of APQC's Process Classification Framework (PCF), including the cross-industry framework, all industry-specific…

Supply Chain Planning Key Benchmarks

With metric data from APQC’s Open Standards Benchmarking in supply chain planning, this collection highlights articles with supply chain planning benchmarks for organizations…

Procurement Key Benchmarks

Featuring data from APQC's Open Standards Benchmarking in Procurement, these articles highlight the median performance level on important procurement benchmarks for…

Supply Chain Management Key Benchmarks

Featuring APQC's Open Standards Benchmarking data for supply chain planning, procurement, manufacturing, and logistics, these articles highlight important supply chain…

Product Development Key Benchmarks

This collection contains key benchmarks for product development across industries and within selected industries. 

Manufacturing Key Benchmarks

These manufacturing benchmarks were prepared using data from APQC’s Open Standards Benchmarking (OSB) in Manufacturing. This collection includes articles that provide median…