Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Getting the Most Out of Performance Measurement
Performance measurement can present tricky challenges for management, especially when dealing with cultural resistance. This collection of articles explains how to implement…
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Managing Change
Most improvements in organizations require some degree of change. Navigating new territory and supporting employees through the change takes planning and care. This…
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Strategic Planning Reports
A collection of APQC's best practice reports on strategic planning and related topics.
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This collection centers around APQC's most recent best practices report on enterprise risk management (ERM). The fourth in a series on business risk, this latest report…
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Overcoming Organizational Resistance
This collection features three case studies that explore how organizations overcome resistance that can occur in reaction to process management and change. The US Navy,…
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New Product Development: Embracing an Adaptable Process
This collection contains case studies, best practices, and a report overview from APQC’s Best Practices Report New Product Development: Embracing an Adaptable Process.
Measure Spotlight Results
(1 - 5 of 238 Results)Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue
Number of FTEs that perform the processes "manage employee development" and "develop and train employees" per $1 billion revenue
Number of FTEs that perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" per $1 billion revenue
Outsourced cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost
Overhead cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost
