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Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.

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Knowledge Management Maturity Industry Reports (Collection)

December 16, 2015
Collections

The Path to Predictive Workforce Analytics Success (Collection)

November 25, 2015
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Key Tax and Treasury Benchmarks at a Glance (Collection)

November 02, 2015
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2015 Knowledge Management Priorities by Industry

May 04, 2015
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Talent Optimization: Change Management, Process, and Technology Maturity (Collection)

February 10, 2015
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Knowledge Management Profiles by Industry: Finance, Insurance, and Business Services

December 22, 2014
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Knowledge Management Profiles by Industry

December 10, 2014
Collections

Key Human Capital Benchmarks: Financial Services/Banking Industry (Collection)

August 08, 2014
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Industry Trends in Leadership (Collection)

April 30, 2014
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Strategic Planning Reports (Collection)

July 24, 2012
Collections

TreePad Versions of APQC's Cross-Industry and Industry-Specific Process Classification Framework (PCF)

July 11, 2011
Collections

APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions

July 11, 2011
Collections

Managing Change (Collection)

April 02, 2011
Collections

Recruiting, Selecting, and Retaining Talent (Collection)

February 16, 2011
Collections

Getting the Most Out of Performance Measurement (Collection)

February 16, 2011

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Assessments

APQC Process Classification Framework (PCF)

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Resource Library

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Resource Library

Knowledge Management Maturity Industry Reports (Collection)

The Path to Predictive Workforce Analytics Success (Collection)

Key Tax and Treasury Benchmarks at a Glance (Collection)

2015 Knowledge Management Priorities by Industry

Talent Optimization: Change Management, Process, and Technology Maturity (Collection)

Knowledge Management Profiles by Industry: Finance, Insurance, and Business Services

Knowledge Management Profiles by Industry

Key Human Capital Benchmarks: Financial Services/Banking Industry (Collection)

Industry Trends in Leadership (Collection)

Strategic Planning Reports (Collection)

TreePad Versions of APQC's Cross-Industry and Industry-Specific Process Classification Framework (PCF)

APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions

Managing Change (Collection)

Recruiting, Selecting, and Retaining Talent (Collection)

Getting the Most Out of Performance Measurement (Collection)

Featured Resources

Best Practices for Knowledge Management Excellence: 2019

Identifying and Developing the Future Skills Needed in Sourcing and Procurement

Upping Your Change Engagement Game

How Finance Leaders Improve Planning by Improving Visibility into Performance

Better Together: Forming KM Partnerships and Alliances

How Finance Teams Improve Their Focus on FP&A

Supply Chain Analytics Survey Report

Improving Process Management Effectiveness (Best Practice Report)

Membership matters

Want to take the next step?