
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Accelerate Your KM Journey
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Breaking Barriers to Knowledge Sharing
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Webinars & Videos
Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
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Knowledge Management Training for Every Career Stage
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2019 Knowledge Management Webinars
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Forging Knowledge Management Partnerships and Alliances
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Webinars & Videos
The Power of Partnership: How KM and Process Can Work With—Not Against—Related Functions
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Webinars & Videos
Exploring Excellence in Knowledge Management
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Webinars & Videos
Sharing Knowledge Across the Supply Chain
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Webinars & Videos
The People Side of KM Maturity (Community Call)
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Webinars & Videos
Introduction to Knowledge Management: KM Essentials
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Webinars & Videos
Exploring KM Benchmarks and Metrics (Community Call)
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement