Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Interactive HR Function Tune-up Diagnostic
Whether you are dealing with a directive to reduce HR spending, trying to make the business case for investment in new HR technology, establishing HR function performance…
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Collections|
Understanding HR Function Benchmarks and Metrics
This collection features HR Function data from APQC's Open Standards Benchmarking® survey for Human Capital Management Organization Performance. It includes interactive…
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HR Shared Services
When managed well, HR shared services organizations can be an effective way to reduce HR costs, while maintaining or increasing the quality of HR services delivered. This…
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HR Shared Services Organizations Key Benchmarks
A collection of key human capital benchmarks collection in the first half of 2023 by APQC and ScottMadden in the eighth cycle of their HR Shared Services Benchmarking study…
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Webinars & Videos|
What's Really Happening in HR? Highlights from APQC's New Survey
In this webinar, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker shares the results of APQC's survey on the current state of the HR function. During…