
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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APQC's Seven Tenets of Process Management in Depth
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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2024 Supply Chain Current State Quick Polls
APQC conducts periodic quick polls in supply chain to learn about the latest trends in emerging technologies and key practices. For its first quick poll in May 2024, APQC…
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At the close of 2024, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2025…
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What to Expect in Process and Performance Management in 2025
At the close of 2024, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2025…
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Making Change Management Mindful
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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Process Excellence Journey: "Learning Up” Together!
What do you do when you have a unique business model needing to go through a transformational journey? Chumash Enterprises partnered with APQC to answer this question and…
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What to Expect in Process and Performance Management in 2024
APQC's process and performance management research team conducted its annual survey to understand the common challenges and priorities of practitioners in 2024. The survey…
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At the close of 2023, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2024…
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How Organizations Manage Change: Live Panel Session
Change management strategy is a key component of any organizational change initiative, whether related to organizational transformation, change in business strategy, large…
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Process Management Roles All Organizations Should Have
According to APQC’s 2023 priorities research, more than one-third of organizations have identified key skillsets individuals should have as a critical component in the…
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At the close of 2022, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2023…
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What to Expect in Process and Performance Management in 2023
At the close of 2022, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2023…
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Making Change Management Better
Organizations and employees have been through a lot over the last couple of years with no real signs of slowing down. Employees are exhausted and the transformation and new…
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Driving Value Realization Through Post-Acquisition Integration
Since early 2021 mergers & acquisition deals have been on the rise. 2021 saw $5.1 trillion in M&A transactions. Though the price of these deals is also on the rise, the…