Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Collections|
Digital Transformation: Strategy to Tactics
Digital transformation is a high priority for many organizations. Everyone is talking about it, and leaders want to ensure that digital projects are moving forward…
-
APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong…
-
In December of 2018, APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners in 2019. The…
-
Presentation Slides|
Process and Performance Challenges and Solutions for 2019
At the close of 2018, APQC's process and performance management team conducted its annual survey to understand the common challenges and priorities of practitioners in 2019…
-
Presentation Slides|
Process and Performance Challenges and Solutions for 2019
At the close of 2018, APQC's process and performance management team conducted its annual survey to understand the common challenges and priorities of practitioners in 2019…
-
In January of 2018, APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners in 2018. The…
-
Presentation Slides|
Process and Performance Management Challenges and Solutions for 2018
At the start of this year, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in…
-
Presentation Slides|
Breaking Down Operational Silos: Part II
Operational excellence can be defined as the ability to meet—or ideally, exceed—the targets and metrics set by senior management every year. This requires organizations to…
-
Collections|
Integrating Functions for Operational Excellence
In many organizations employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what…
-
Presentation Slides|
Breaking Down Operational Silos at Park Place Lexus
In many organizations, employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what…
-
Presentation Slides|
From the Bench to the Starting Lineup: Benchmarking Tips and Tricks You Need Today!
In this 2016 November exclusive, member-only webinar APQC’s principal research leads came together to discuss the results of APQC’s biannual Value of Benchmarking study…
-
Collections|
2016 Process and Performance Management Podcasts
APQC's process and performance management research team periodically conducts podcasts covering a variety of subjects. This collection contains those podcasts and other…
-
Collections|
Strategic Planning and Implementation Best Practices for Achieving Organizational Agility
Organizational agility is defined as the ability to identify opportunities and risk quickly and execute on the opportunities and risks that align with the organization’s…
