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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Closing the Change Management Gap
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Change Management for Establishing a Data-Driven Culture
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2018 Process and Performance Management Webinars
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Driving Customer-Centricity in Process Improvement with Design Thinking
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Exploring Process Automation
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Practitioners’ Perspective: The Changing Face of Process Management
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2016 Process and Performance Management Webinars
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Overviews from APQC's 2016 Process Conference
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Presentations from APQC's 2016 Process Conference
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Strategic Planning and Implementation Best Practices for Achieving Organizational Agility
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Podcasts
Dodging Icebergs: Why Organizational Agility Matters in 2016
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Overviews from APQC's 2015 Process Conference
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Presentations from APQC's 2015 Process Conference
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Podcasts
Assembling the Building Blocks of Cross-Functional Processes: Process and Performance Management Podcast
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2014 BE Webinars
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
