Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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On this podcast, Mercy Harper talks with Cate Steane, founder and owner of Make it Happen Preparedness Services, about navigating ever-changing COVID-19 guidance, building…
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How Do You Conduct a Check-In Meeting?
On this podcast, APQC’s Mercy Harper and Ashley White discuss do’s and don’ts for effective manager/employee check-in meetings. For a limited time, APQC is offering free…
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Employee actions can create big cyber security problems, but if employers aren’t careful, they can also create cyber risks for their employees. In this podcast, Mercy Harper…
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Why Does HR Get a Bad Rap?
In this podcast, Mercy Harper talks with APQC’s Executive Director of HR Ashley White about employees’ negative perceptions of HR and what’s behind them.
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Training and Development Key Benchmarks
Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, these articles provide human capital management key performance…
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Talent Development Practice Reports
These reports provide industry-specific perspectives into talent development practices. Topics include talent strategy, buy/borrow/build approaches, and the use of technology…
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Navigating Remote Work
This content collection contains resources to support employers and employees in navigating the unique challenges posed when employees are working from home and teams are…
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In this podcast, APQC’s Holly Lyke-Ho-Gland talks with Paul Fjelsta and Kaylen Malley about employee engagement, support, and empowerment to drive sustainable improvements.
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Training and Development: Blueprint for Success
This collection contains content from APQC's benchmarking and best practices research on training and development.
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2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
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Core Capabilities for Organizational Resilience
In this collection, you will learn about the six core capabilities for organizational resilience: innovation, flexibility, communications, risk management, tech fluency, and…
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While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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Employer Guide to Engaging Employees
Employers today are increasing spending on employee engagement. Use the resources in this collection to make sure your investments in employee engagement yield the desired…
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Engagement & The Employee Experience
Find out how organizations are approaching engagement and the employee experience. Read the content in this collection to learn about common engagement program:Objectives…
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Trending Tools and Technologies in HR
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
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