Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Career Development
This collection contains resources to help organizations create and improve career development programs and practices for employees.
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Current State of Learning and Development
APQC conducted research to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the globe were surveyed about L&D…
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Training and Development
This collection is a sampling of APQC's research on the subject of training and developing employees.
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Adapting Talent Management for Telework
This collection contains resources on how to effectively hire, onboard, train, and engage remote workers.
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People of Process Management 2023
In 2023, APQC conducted the “People of Process Management” survey to gain insight on the people who support process management work.This research explores the demographics,…
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The Future of Finance Talent
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Skills Gaps Survey Results Snapshots
This collection provides reports that explore the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards…
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Leadership and Succession
This collection contains a sampling of APQC's research on leadership development and succession planning.
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Managing Employee Performance
This collection contains APQC research on how organizations can improve employee performance management.
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On this podcast, APQC’s Andrea Stroud talks with Neeraj Tandon, principal at Moksha Data and cofounder of Code Park, about how to grow data science and digital skills in…
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2021 Human Capital Management Webinars
APQC hosts human capital management (HCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
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As the internal and external environments for procurement and sourcing continue to evolve, APQC has taken a deep dive into understanding what skills will be needed for future…
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How to be a Great Data Analytics Mentor
On this podcast, APQC’s Mercy Harper and Andrea Stroud talk about the skills, mindset, and resources you need to learn and mentor others in data analytics.
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On this podcast, Mercy Harper talks with Cate Steane, founder and owner of Make it Happen Preparedness Services, about navigating ever-changing COVID-19 guidance, building…
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How Do You Conduct a Check-In Meeting?
On this podcast, APQC’s Mercy Harper and Ashley White discuss do’s and don’ts for effective manager/employee check-in meetings. For a limited time, APQC is offering free…