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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2018 Process and Performance Management Priorities and Challenges
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2017 Process and Performance Management Webinars
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2017 Putting the PCF into Action
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2016 Process and Performance Management Webinars
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Overviews from APQC's 2016 Process Conference
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Presentations from APQC's 2016 Process Conference
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Overviews from APQC's 2015 Process Conference
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Presentations from APQC's 2015 Process Conference
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Presentation Slides
APQC's September 2015 Benchmarking Boot Camp
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
