Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Procurement and Logistics Employee Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement and Logistics, this collection provides employee key performance indicator (KPI) benchmarks for…
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Tools & Templates|
Idea Management and Innovation Approaches for Supply Chain
Almost every organization recognizes that it needs to transfer and reuse institutional knowledge, but many do not know where to start or how to select the best approach for a…
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Tools & Templates|
Collaboration Approaches for Supply Chain
Many supply chain leaders want to facilitate collaboration, but do not know where to start or how to select the best tool/approach for a given scenario. This guide is…
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Tools & Templates|
How to Document Supply Chain Knowledge
Across the supply chain, employees have knowledge in their heads that could—and should—be shared more broadly. Supply chain leaders must provide ways for employees to quickly…
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Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Supply Chain Management Tune-up Diagnostics
This collection features diagnostics with key metrics in supply chain planning, manufacturing, logistics, and procurement. APQC's tune-ups feature recent Open Standards…
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Interactive Manufacturing Tune-Up Diagnostic
Compare your essential manufacturing metrics against your peers in this interactive spreadsheet. This tool includes the latest data from APQC's Open Standards Benchmarking in…
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Tools & Templates|
Interactive Supply Chain Management Tune-Up Diagnostic
Compare selected essential supply chain management metrics against your peers in this interactive spreadsheet. This tool includes the latest data from APQC's Open Standards…
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Manufacturing Key Benchmarks
Prepared using data from APQC’s Open Standards Benchmarking (OSB) in Manufacturing, this collection includes articles that provide median values for selected key performance…
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Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…
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APQC conducts ongoing research in the logistics area to help organizations assess and compare their logistics performance. This collection of research details the current…
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Supply Chain Planning Key Benchmarks
With metric data from APQC’s Open Standards Benchmarking in supply chain planning, this collection highlights articles with supply chain planning benchmarks for organizations…
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Supply Chain Planning Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in supply chain planning.
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Tools & Templates|
Interactive Supply Chain Planning Tune-Up Diagnostic
Compare your performance on essential supply chain planning metrics against that of your peers in this interactive spreadsheet. This tool includes data from APQC's Open…