Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Managing Project Knowledge
To help project management teams and offices build the right KM capabilities, APQC conducted research in 2016-2017 exploring the intersection of knowledge and project…
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Digital Transformation: Strategy to Tactics
Digital transformation is a high priority for many organizations. Everyone is talking about it, and leaders want to ensure that digital projects are moving forward…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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Integrating Functions for Operational Excellence
In many organizations employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what…
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Data and Measures|
The 2016 Value of Benchmarking: Survey Summary by Revenue Band
Benchmarking continues to be a top tool used by leadership teams to support decision making. In September of 2016, APQC conducted a survey to provide insight into the common…
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Data and Measures|
2017 Process and Performance Management Priorities and Challenges in the Professional Services Industry
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in the professional…
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Data and Measures|
2017 Process and Performance Management Priorities and Challenges: Manufacturing versus Services Organizations Survey Summary
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2017. This summary…
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Data and Measures|
2017 Process and Performance Management Priorities and Challenges: Survey Summary
In December of 2016 APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2017. This summary…
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Data and Measures|
The 2016 Value of Benchmarking in the Professional Services Industry
Benchmarking continues to be a top tool used by leadership teams to support decision making. In September of 2016, APQC conducted a survey to provide insight into the common…
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Data and Measures|
2016 Value of Benchmarking Survey Summary Report
Benchmarking continues to be a top tool used by leadership teams to support decision making. In September of 2016, APQC conducted a survey to provide insight into the common…
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Strategic Planning and Implementation Best Practices for Achieving Organizational Agility
Organizational agility is defined as the ability to identify opportunities and risk quickly and execute on the opportunities and risks that align with the organization’s…
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Organizational Agility and Strategic Planning Survey Summary
In February of 2016, APQC and its research partner, Strategic and Competitive Intelligence Professionals (SCIP), conducted a survey to understand how agile organizations are…
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Overviews from APQC's 2015 Process Conference
APQC hosted its Annual Process Conference on October 29-30, 2015, in Houston. This year’s event—titled Accelerating Business Performance and Driving Customer Value…
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Data and Measures|
2016 Process and Performance Management Priorities and Challenges: Manufacturing vs. Services Organizations Summary
In December of 2015, APQC surveyed over 200 process and performance management practitioners to understand their common challenges and priorities for 2016. This summary…
Measure Spotlight Results
(1 - 5 of 436 Results)Number of business entity employees per FTE that performs the process group "develop and counsel employees"
Number of business entity employees per FTE in learning administration
Percentage of legal services FTEs that perform the process "manage regulatory activities"
Percentage of legal services FTEs that perform the process "manage litigation and dispute resolution"
Percentage of legal services FTEs that perform the process "oversee corporate governance"
