
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2020 Human Capital Management Webinars
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Webinars & Videos
Effective Communications in Times of Change—Plan Now or Pay Later!
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Closing the Change Management Gap
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Procurement Talent Management and Skills for Future Success
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Engagement & The Employee Experience
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Webinars & Videos
Managing Knowledge Across the Employee Lifecycle
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Employee Training and Development
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Webinars & Videos
Embracing Digital Change in the Workplace: Enhancing Employee Engagement
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Data and Measures
People of Process Management: Process Roles Comparison Report
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Webinars & Videos
How PepsiCo Is Transforming the Traditional Employee Survey
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HR Shared Services
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Webinars & Videos
How RPA Can Transform and Accelerate Shared Services
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Strategic Workforce Planning: Best and Next Practices
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Webinars & Videos
Value Chains, Concept Models & Policy Busting: 3 Key Engineering Techniques for Escaping Silos
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021