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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
HR Technology and Analytics Practices: Survey Report
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Data and Measures
Total IT Cost, Including Depreciation/Amortization, Per Business Entity FTE
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Data and Measures
Total IT Cost, Including Depreciation/Amortization, Per $1,000 Revenue
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Data and Measures
Average Time in Days to Deploy New Computing Capacity
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Data and Measures
IT Function FTEs Per $1 Billion Revenue
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Data and Measures
The Information Technology (IT) Organization: Industrial Products Industry Spotlight
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Data and Measures
The Information Technology (IT) Organization: Automotive Industry Spotlight
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Data and Measures
The Information Technology (IT) Organization: Consumer Products/Packaged Goods Industry Spotlight
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Data and Measures
The Information Technology (IT) Organization: Distribution/Transportation Industry Spotlight
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Data and Measures
The Information Technology (IT) Organization: Electronics Industry Spotlight
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Data and Measures
The Information Technology (IT) Organization: Financial Services/Banking Industry Spotlight
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Data and Measures
The Information Technology (IT) Organization: Government/Military Industry Spotlight
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Data and Measures
The Information Technology (IT) Organization: Healthcare Industry Spotlight
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Data and Measures
The Information Technology (IT) Organization: Utility Industry Spotlight
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Data and Measures
The Information Technology (IT) Organization: Telecommunications Industry Spotlight
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
