Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Understanding HR Strategy Benchmarks and Metrics
This collection is your road map to success in creating and managing HR strategy. The content within will teach you how organizations create and manage their HR strategies;…
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Closing the Change Management Gap
At its core change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or…
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As the internal and external environments for procurement and sourcing continue to evolve, APQC has taken a deep dive into understanding what skills will be needed for future…
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Training and Development: Blueprint for Success
This collection contains content from APQC's benchmarking and best practices research on training and development.
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2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
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Refresh Your Onboarding Concept!
If your onboarding process is feeling a little stagnant, it may be time to refresh your underlying onboarding concept. Evaluate your current process by putting yourself in…