Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times - Comparison by Level of Role
Organizations need strong foundational processes in place to help them persevere in times of disruption and rapid change. Today, customers have higher expectations of speed…
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Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times - Region Comparison
Organizations need strong foundational processes in place to help them persevere in times of disruption and rapid change. Today, customers have higher expectations of speed…
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Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times - Revenue Comparison
Organizations need strong foundational processes in place to help them persevere in times of disruption and rapid change. Today, customers have higher expectations of speed…
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Collections|
APQC Supply Chain Collaboration with Rutgers University
APQC has collaborated with Rutgers University to engage undergraduate and graduate-level supply chain management students in real-world research. The content in this…
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Supply chain risk management (SCRM) software is an important piece of solving the supplier risk puzzle, but there are many considerations to weigh in choosing the best-fit…
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Even if you are not a supply chain professional, odds are that recent disruptions in supply chain have impacted you. APQC’s latest research found that 94% of people have…
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Presentation Slides|
2022 Supply Chain Priorities and Challenges
In these presentation slides, Marisa Brown, senior principal research lead for Supply Chain Management, presents insights and results from APQC’s eighth annual supply chain…
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Infographics|
Going Beyond the Rebound in Supply Chain
In 2022, supply chain organizations must build on their recovery from the disruptions of the past two years. Achieving pre-pandemic performance levels cannot be the goal for…
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Presentation Slides|
Improving Demand and Supply Through Integrated Business Planning
Many organizations faced similar supply chain issues over the past year such as global suppliers facing COVID lockdowns, worldwide chip shortages, higher shipping costs, and…
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Infographics|
Ensuring Supply Chain Success with Measures
Adopting the right supply chain measures enables organizations to drive business success and identify opportunities for improvement. Determining which measures to use…
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Infographics|
Process is Key to Improving Procure-to-Pay
Procure-to-pay is the process of purchasing and paying for goods/services necessary to deliver a solution to customers. APQC finds that many organizations have room for…
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Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times in the Aerospace Industry
APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and…
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Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times in the Automotive Industry
APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and…
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Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times in the Consumer Products/Packaged Goods Industry
APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and…
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Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times in the Electronics Industry
APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and…
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