
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
How TechnipFMC Enables Flexible and Agile Digital Transformation
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Case Study
Leading Digital Transformation with Data and Process: Soluciones Verticales Case Study
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
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Case Study
Transforming to be Product-Driven: Automotive Organization Case Study
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Case Study
Applying Design Thinking: MITRE Case Study
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Case Study
Assessing and Prioritizing Robotic Process Automation Projects: Insurance Organizations Case Study
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Case Study
Setting Up a Robotic Process Automation Program: MassMutual Case Study
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Case Study
Setting Up a Robotic Process Automation Program: CUNA Mutual
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Case Study
Setting Up a Robotic Process Automation Program: Handelsbanken Case Study
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Case Study
Reducing Operational Silos through Cross-Functional Centralization: Hewlett Packard Enterprise Case Study
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Case Study
Using Frameworks to Establish Process Standards in Developing Regions
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Case Study
Preparing for the New Revenue Recognition Standard: AGCO Corporation’s Journey
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Case Study
Children's Hospital of Philadelphia Case Study: Managing a Portfolio of Process Improvement Opportunities
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Case Study
Using APQC’s Process Classification Framework: Royal Philips IT Department Case Study
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement