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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Leading Digital Transformation with Data and Process: Soluciones Verticales Case Study
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
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Case Study
Transforming to be Product-Driven: Automotive Organization Case Study
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Case Study
Applying Design Thinking: MITRE Case Study
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Case Study
Assessing and Prioritizing Robotic Process Automation Projects: Insurance Organizations Case Study
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Case Study
Setting Up a Robotic Process Automation Program: MassMutual Case Study
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Case Study
Setting Up a Robotic Process Automation Program: CUNA Mutual
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Case Study
Setting Up a Robotic Process Automation Program: Handelsbanken Case Study
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Case Study
Reducing Operational Silos through Cross-Functional Centralization: Hewlett Packard Enterprise Case Study
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Case Study
Using Frameworks to Establish Process Standards in Developing Regions
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Case Study
Preparing for the New Revenue Recognition Standard: AGCO Corporation’s Journey
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Case Study
Children's Hospital of Philadelphia Case Study: Managing a Portfolio of Process Improvement Opportunities
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Case Study
Using APQC’s Process Classification Framework: Royal Philips IT Department Case Study
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
