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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Grassroots Digital Transformation at Oxfam International
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Case Study
Enabling Flexible Change Management at a Real-Estate Organization
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Case Study
Designing Processes for Informative Differentiated Assessment: Christ Church Grammar School Case Study
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Case Study
Implementing Lean Principles at Des Moines Public Schools
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Case Study
Integrating Process Frameworks with Certification Standards at Seagate Technology
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Case Study
Teacher Licensing at Kansas State Department of Education: Quick Process Saves Agency Time and Money
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Case Study
Bringing the Benefits of Best Practices to Organizations: Tata Group Case Study
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Case Study
Reducing Operational Silos through Cross-Functional Centralization: Hewlett Packard Enterprise Case Study
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Case Study
Building an Enterprise Culture of Continuous Improvement: ARDEC Case Study
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Case Study
Cypress-Fairbanks ISD: Our Journey from Good to Great
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Case Study
Integrating Process Frameworks with Certification Standards at Tata Projects Limited
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Case Study
Breaking Down Operational Silos for Performances Excellence: Insurance Organization Case Study
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Case Study
Integrating Process Frameworks and Certification Standards: An Interview with Cyril Checroun
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Case Study
Breaking Down Operational Silos for Performance Excellence: Puget Sound Energy Case Study
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Case Study
Breaking Down Operational Silos for Performance Excellence: Park Place Dealerships Case Study
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
