Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In March 2015, Des Moines Public Schools embarked on something new: Implementing lean processes to create continuous improvement in productivity and efficiency. The idea was…
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In April 2017, APQC interviewed Gary Amendola, senior staff quality engineer, and Ted Ellefson, managing principal engineer, about integrating process frameworks and…
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In March 2017, APQC interviewed Senthil Kumar, the head of business excellence for Tata Projects Limited, about ensuring certification compliance and how that is integrated…
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Case Study|
Integrating Process Frameworks and Certification Standards: An Interview with Cyril Checroun
Organizations need a process framework for benchmarking, managing content, and improving content. But many certification standards also have a significant process focus. How…
