APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Canadian Imperial Bank of Commerce Case Study: Using the PCF to Boost Process Map Efficiency
Toronto-based Canadian Imperial Bank of Commerce (CIBC), one of Canada’s largest banks, has a matured process management practice. In fact, prior to adopting APQC’s Banking…
Historically Syngenta, is a global agriculture company, was characterized by two distinct business lines, which included separate support functions, payrolls, and processes…