
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Evolving Practices in Enterprise Risk Management at Highmark Health
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Case Study
Evolving Practices in Enterprise Risk Management at ON Semiconductor
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Case Study
Excellence in Knowledge Management at Capital Group - American Funds Service Group
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Case Study
Excellence in Knowledge Management at Deloitte
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Case Study
Excellence in Knowledge Management at Tata Steel
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Case Study
Finance Talent Development: Global Energy Company Case Study
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Case Study
Excellence in Knowledge Management at Infosys
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Case Study
Excellence in Knowledge Management at MITRE
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Case Study
Excellence in Knowledge Management at the NATO Communications and Information Agency
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Case Study
Excellence in Knowledge Management at PTT Exploration and Production
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Case Study
Focusing Knowledge Management on Business Results at Swagelok
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Case Study
Excellence in Knowledge Management at Cognizant
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Case Study
Excellence in Knowledge Management at Mercer
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Case Study
Transformation in Order-to-Cash at Chevron Lubricants
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Case Study
Developing an Enterprise Knowledge Management Strategy at the U.S. Pharmacopeia
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021