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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
How PepsiCo Transformed Its Approach To Employee Engagement
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Case Study
Ericsson's HR Automation Journey
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Case Study
People-Driven Digital Transformation at Stonnington: Case Study
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Case Study
How Walmart Drives a Diverse and Inclusive Culture
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Case Study
Training and Developing Finance Talent at Verizon
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Case Study
Building a Process Thinking Culture: UPS Case Study
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Case Study
Recruiting, Developing, and Retaining Top Finance Talent at ArcBest
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Case Study
Measuring Diversity and Inclusion at Sodexo
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Case Study
Employee Development Best Practices: SAS Institute
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Case Study
Performance and Career Management at MITRE
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Case Study
Employee Development Best Practices: Schneider Electric SE
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Case Study
Reporting on Human Capital Management at Ericsson AB
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Case Study
Employee Development Best Practices: BAE Systems, Inc.
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Case Study
Developing HR Leaders at Aditya Birla Group
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Case Study
Strategic Workforce Planning at Kaiser Permanente's Northern California Region
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
