
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Ericsson's HR Automation Journey
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Case Study
Integrating Talent Management to Build Digital Capabilities
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Enabling Knowledge Sharing and Project Collaboration at a Software and Technology Consulting Firm
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Case Study
How a Large Software Company Engages Employees in Communities
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Case Study
FP&A Beyond Budgets: SME Insights from Live Future Ready
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Case Study
Training and Developing Finance Talent at Verizon
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Case Study
Integrating KM into the Flow of Customer Support at Shopify
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Case Study
Competency Management in Shared Services at Ericsson
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Case Study
Moving to HR Global Operations at Ericsson
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Case Study
Employee Development Best Practices: SAS Institute
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Case Study
Using KM to Deliver Self-Service Solutions at Cisco Systems
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Case Study
Reporting on Human Capital Management at Ericsson AB
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Case Study
ZTE Corp.: Driving Change Through Measuring the Digital Supply Chain
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Case Study
How EMC Linked Management and Measurement for Its Plan to Supply Process
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes