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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Excellence in Knowledge Management at Deloitte
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Case Study
Excellence in Knowledge Management at Infosys
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Case Study
Excellence in Knowledge Management at Cognizant
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Case Study
Excellence in Knowledge Management at Mercer
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Case Study
Excellence in Knowledge Management at Arup
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Case Study
Excellence in Knowledge Management at SNC-Lavalin
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Case Study
Integrating Talent Management to Build Digital Capabilities
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Case Study
Excellence in Knowledge Management at Mercer
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Excellence in Knowledge Management at Grant Thornton
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Case Study
Enabling Knowledge Sharing and Project Collaboration at a Software and Technology Consulting Firm
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Case Study
How a Large Software Company Engages Employees in Communities
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Case Study
Transforming the Employee Experience at IBM
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Case Study
Integrating KM into the Flow of Customer Support at Shopify
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Case Study
Employee Development Best Practices: SAS Institute
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
