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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Integrating Talent Management to Build Digital Capabilities
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Case Study
Excellence in Knowledge Management at Mercer
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Excellence in Knowledge Management at Grant Thornton
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Case Study
How a Large Software Company Engages Employees in Communities
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Case Study
Enabling Knowledge Sharing and Project Collaboration at a Software and Technology Consulting Firm
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Case Study
Transforming the Employee Experience at IBM
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Case Study
Integrating KM into the Flow of Customer Support at Shopify
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Case Study
Employee Development Best Practices: SAS Institute
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Case Study
Using KM to Deliver Self-Service Solutions at Cisco Systems
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Case Study
Knowledge Mapping in Action: Trianz
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Case Study
Knowledge Management at Wipro
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Case Study
Knowledge Management at Hewlett-Packard Enterprise Co.
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Case Study
Knowledge Management at Ernst & Young
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Case Study
Knowledge Management at Accenture
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
