
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Developing an Enterprise Knowledge Management Strategy at the U.S. Pharmacopeia
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Case Study
Transformation in Order-to-Cash at Novartis AG
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Case Study
Setting up An RPA Program at Mallinckrodt Pharma
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Case Study
How Pfizer Deploys Knowledge Management at the Site Level
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Case Study
How Novartis Moved from a Performance-Based to a Vested Outcome-Based Contract
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Case Study
How a Large Diagnostics Company Improved Their Credit and Collections Processes
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Case Study
Building a Best-in-Class Finance Function: Cintas Corp.
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Case Study
Knowledge Management at Abbott Established Pharmaceuticals
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Case Study
Building a Mature Knowledge Management Program at Abbott Established Pharmaceuticals
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Case Study
Getting Started with Predictive Workforce Analytics: Interview with Cargill
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration