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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Focusing Knowledge Management on Business Results at Swagelok
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Case Study
Moving Beyond Budgets: Holt Cat Case Study
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Case Study
Driving Business Value Through FP&A: SME Insights from ITT, Inc.
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Case Study
Knowledge Management at Caterpillar
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Case Study
Next-generation Communities of Practice: Schneider Electric SE Case Study
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Case Study
Managing Project Knowledge at Volvo Group Trucks
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Case Study
How FMC Technologies Uses Collaboration Techniques to Foster an Innovative Environment
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Case Study
Improving Knowledge Sharing Across John Deere's Global IT Function
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Case Study
Getting Started with Predictive Workforce Analytics: Interview with Johnson Controls
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
