
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Evolving Practices in Enterprise Risk Management at Highmark Health
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Case Study
Elevating the Candidate Experience at Mercy Hospital Systems
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Case Study
Applying Supply Chain Data Management at a Large Healthcare Organization
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Case Study
Excellence in Knowledge Management at Bupa
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Case Study
Preparing for the Next Level of Financial Planning and Analysis: Vera Whole Health Inc. Case Study
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Case Study
How Pfizer Deploys Knowledge Management at the Site Level
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Case Study
Building a Best-in-Class Finance Function: Cintas Corp.
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Case Study
Next-generation Communities of Practice: Medtronic Case Study
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Case Study
Knowledge Management at Management Sciences for Health
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Case Study
Next-generation Communities of Practice: Management Sciences for Health Case Study
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Case Study
Strategic Workforce Planning at Kaiser Permanente's Northern California Region
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Case Study
Cardinal Health Inc. - Technical Mentoring Case Study
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Case Study
The University of Texas MD Anderson Cancer Center - Technical Mentoring Case Study
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration