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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.

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Case Study

Excellence in Knowledge Management at Shell

October 31, 2019
Case Study

People-Driven Digital Transformation at Stonnington: Case Study

October 23, 2019
Case Study

Excellence in Knowledge Management at The U.S. Army Engineer Research and Development Center

September 18, 2019
Case Study

Excellence in Knowledge Management at the U.S. Internal Revenue Service

July 31, 2019
Case Study

Excellence in Knowledge Management at Schlumberger

July 29, 2019
Case Study

Excellence in Knowledge Management at U.S. Army Corps of Engineers Southwestern Division

June 20, 2019
Case Study

Preparing for the Next Level of Financial Planning and Analysis: Royal Dutch Shell Case Study

May 24, 2019
Case Study

Building KM Buy-in Across Air Traffic Navigation Services

February 28, 2019
Case Study

Simulation for Process Improvement at the Vancouver Fraser Port Authority: Case Study

February 27, 2019
Case Study

Development of End-to-End Processes at NATO Communication and Information Agency Case Study

January 11, 2019
Case Study

Integrated Business Planning in the U.S. Army

October 30, 2018
Case Study

Knowledge Mapping in Action: Bechtel

February 28, 2018
Case Study

Knowledge Mapping in Action: Transpetro

February 22, 2018
Case Study

Knowledge Mapping in Action: U.S. Army ARDEC

February 13, 2018
Case Study

Knowledge Management at Royal Dutch Shell

August 04, 2017

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Resource Library

Excellence in Knowledge Management at Shell

People-Driven Digital Transformation at Stonnington: Case Study

Excellence in Knowledge Management at The U.S. Army Engineer Research and Development Center

Excellence in Knowledge Management at the U.S. Internal Revenue Service

Excellence in Knowledge Management at Schlumberger

Excellence in Knowledge Management at U.S. Army Corps of Engineers Southwestern Division

Preparing for the Next Level of Financial Planning and Analysis: Royal Dutch Shell Case Study

Building KM Buy-in Across Air Traffic Navigation Services

Simulation for Process Improvement at the Vancouver Fraser Port Authority: Case Study

Development of End-to-End Processes at NATO Communication and Information Agency Case Study

Integrated Business Planning in the U.S. Army

Knowledge Mapping in Action: Bechtel

Knowledge Mapping in Action: Transpetro

Knowledge Mapping in Action: U.S. Army ARDEC

Knowledge Management at Royal Dutch Shell

Featured Resources

Best Practices for Knowledge Management Excellence: 2019

Identifying and Developing the Future Skills Needed in Sourcing and Procurement

Upping Your Change Engagement Game

How Finance Leaders Improve Planning by Improving Visibility into Performance

Better Together: Forming KM Partnerships and Alliances

How Finance Teams Improve Their Focus on FP&A

Supply Chain Analytics Survey Report

Improving Process Management Effectiveness (Best Practice Report)

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