Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Case Study
Excellence in Knowledge Management at Capital Group - American Funds Service Group
-
Case Study
Excellence in Knowledge Management at MITRE
-
Case Study
Excellence in Knowledge Management at the NATO Communications and Information Agency
-
Case Study
Excellence in Knowledge Management at the United States Central Command
-
Case Study
A KM Strategy to Improve Content Management at Prudential Financial
-
Case Study
Excellence in Knowledge Management at The U.S. Army Engineer Research and Development Center
-
Case Study
Excellence in Knowledge Management at the U.S. Internal Revenue Service
-
Case Study
Excellence in Knowledge Management at U.S. Army Corps of Engineers Southwestern Division
-
Case Study
Building KM Buy-in Across Air Traffic Navigation Services
-
Case Study
Knowledge Mapping in Action: U.S. Army ARDEC
-
Case Study
Knowledge Management at NASA's Goddard Space Flight Center
-
Case Study
Knowledge Management at NASA's Johnson Space Center
-
Case Study
Knowledge Management at Metlife
-
Case Study
Next-generation Communities of Practice: Financial Services Organization Case Study
-
Case Study
Knowledge Management at the U.S. Army Corps of Engineers (USACE)
Featured Resources
Staff Selections
-
Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
-
Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
-
Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
-
Reports & White Papers
10 Steps to Get a KM Program Off the Ground
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
