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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Evolving Practices in Enterprise Risk Management at Chillicothe Municipal Utilities
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Case Study
Finance Talent Development: Global Energy Company Case Study
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Case Study
People-Centered Change Management: Sunflower
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Case Study
Integrating Talent Management to Build Digital Capabilities
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Case Study
Establishing an Analytics Program: Cementos Argos S.A Case Study
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Enabling Knowledge Sharing and Project Collaboration at a Software and Technology Consulting Firm
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Case Study
How a Large Software Company Engages Employees in Communities
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Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
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Case Study
Integrating KM into the Flow of Customer Support at Shopify
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Case Study
Improving Accounts Payable Benchmarking and Processes at Pacific Gas & Electric Company
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Case Study
Building a Best-in-Class Finance Function: Schneider Electric
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Case Study
Setting up a Robotic Process Automation Program with ENGIE
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Case Study
Roles and Practices of Project Management Offices in the Utility Industry: Tennessee Valley Authority Case Study
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Case Study
Employee Development Best Practices: SAS Institute
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
