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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Evolving Practices in Enterprise Risk Management at Chillicothe Municipal Utilities
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Case Study
Finance Talent Development: Global Energy Company Case Study
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Case Study
People-Centered Change Management: Sunflower
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Case Study
Establishing an Analytics Program: Cementos Argos S.A Case Study
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Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
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Case Study
Improving Accounts Payable Benchmarking and Processes at Pacific Gas & Electric Company
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Case Study
Building a Best-in-Class Finance Function: Schneider Electric
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Case Study
Setting up a Robotic Process Automation Program with ENGIE
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Case Study
Roles and Practices of Project Management Offices in the Utility Industry: Tennessee Valley Authority Case Study
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Case Study
Knowledge Mapping in Action: Bechtel
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Case Study
Building a Best-in-Class Finance Function: Cintas Corp.
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Case Study
Employee Development Best Practices: Schneider Electric SE
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Case Study
Next-generation Communities of Practice: ENGIE Case Study
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Case Study
Knowledge Management at Schneider Electric
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Case Study
Knowledge Management at NextEra Energy
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
