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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Case Study
Excellence in Knowledge Management at Arup
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Case Study
Excellence in Knowledge Management at SNC-Lavalin
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Case Study
Excellence in Knowledge Management at Grant Thornton
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Case Study
How MSA the Safety Company Connects KM to Its Mission: Saving Customers' Lives
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Case Study
Developing a Knowledge Sharing Culture at Consolidated Contractors Company
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Case Study
Knowledge Mapping in Action: Bechtel
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Case Study
Knowledge Mapping in Action: Trianz
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Case Study
Knowledge Management at Wipro
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Case Study
Knowledge Management at Metlife
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Case Study
Next-generation Communities of Practice: Financial Services Organization Case Study
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Case Study
Next-generation Communities of Practice: WSP Global Case Study
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Case Study
Next-generation Communities of Practice: Accenture Case Study
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Case Study
Managing Project Knowledge at Fujitsu LTD
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Case Study
Managing Project Knowledge at Faithful+Gould Ltd
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
