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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Data Visualization for Financial Reporting at Miami-Dade County Public Schools
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Case Study
Integrating Talent Management to Build Digital Capabilities
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Case Study
Enabling Knowledge Sharing and Project Collaboration at a Software and Technology Consulting Firm
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Case Study
How a Large Software Company Engages Employees in Communities
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Case Study
Designing Processes for Informative Differentiated Assessment: Christ Church Grammar School Case Study
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Case Study
Integrating KM into the Flow of Customer Support at Shopify
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Case Study
Implementing Lean Principles at Des Moines Public Schools
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Case Study
Employee Development Best Practices: SAS Institute
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Case Study
Using KM to Deliver Self-Service Solutions at Cisco Systems
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Case Study
Strategic Planning at Kansas State Department of Education: Creating a Vision and Framework for Success
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Case Study
Teacher Licensing at Kansas State Department of Education: Quick Process Saves Agency Time and Money
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Case Study
Orange County Public Schools: Personalized Learning—Where We Were Then and Where We are Now
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Case Study
Cypress-Fairbanks ISD: Our Journey from Good to Great
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Case Study
Using Frameworks to Establish Process Standards in Developing Regions
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
