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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Leading and Leveraging Process At Pacific Northwest National Laboratory
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Case Study
Excellence in Knowledge Management at PTT Exploration and Production
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Case Study
Transformation in Order-to-Cash at Chevron Lubricants
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Case Study
Developing an Enterprise Knowledge Management Strategy at the U.S. Pharmacopeia
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Case Study
Transformation in Order-to-Cash at Novartis AG
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Case Study
Setting up An RPA Program at Mallinckrodt Pharma
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Case Study
Excellence in Knowledge Management at Shell
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Case Study
Excellence in Knowledge Management at Schlumberger
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Case Study
Preparing for the Next Level of Financial Planning and Analysis: Royal Dutch Shell Case Study
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Case Study
How Pfizer Deploys Knowledge Management at the Site Level
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Case Study
How Novartis Moved from a Performance-Based to a Vested Outcome-Based Contract
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Case Study
How a Large Diagnostics Company Improved Their Credit and Collections Processes
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Case Study
Knowledge Mapping in Action: Bechtel
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Case Study
Knowledge Mapping in Action: Transpetro
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Case Study
Building a Best-in-Class Finance Function: Cintas Corp.
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
